Škoda's Dent and Scratch Protector covers the costs of repairs up to 4 times on dents and scratches within the coverage period, subject to the terms and conditions outlined in this document.

The Dent and Scratch Protector is covered by a 12-months period or 15,000 km whichever comes first. It is limited to 4 times dent and/or scratch claims. Coverage starts from the registration date or delivery date of the vehicle, whichever is the latest.

In case of optional purchase, there shall be no refund of the premium after the 14 days cancellation period.

Subject to the terms and conditions herein, Škoda Singapore will repair or spray, at its discretion and expense of the damages listed in the "Coverage" section.

The Dent and Scratch Protector covers for up to 12 months or 15,000 km, whichever occurs first, Minor Repair Damage. Minor Repair Damage is an event resulting in accidental damage to your vehicle, which can be described as one of the following:

• Scuffed Bumpers – Means damage up to 15 cm in diameter, 3mm in depth and occurring on only one (1) body panel
• Light Scratches (such as a “hedge scratch”) – Means a scratch that is visible but not deep enough to be able to feel by touch, to the vehicle body panel. A Light Scratch should not exceed 15 cm in length and not extended over more than two (2) adjacent body panels
• Heavy Scratches (where you can nick your fingernail on the scratch) – Means a visible scratch to the vehicle body panel not exceeding 15 cm in length and not extended over more than two (2) adjacent body panels and excludes the front bonnet, the roof and the rear boot
• Dents up to palm size and not deeper than 3mm deep.

Excluding the following damages:

• Dents at the edge of the body panel including front bonnet, rear boot or roof panel
• Damages on decal, vinyl sticker or any accessories which cannot be avoided during the repair.

To maintain eligibility for the Dent and Scratch Protector, the following conditions must be met:

• Damages must be reported to Škoda Singapore Pte Ltd within forty-eight (48) hours of occurrence.
• If the odometer is replaced or becomes defective, a statement of the correct mileage must be documented.
• New car owners must have a service package with Škoda Singapore Pte Ltd to be eligible.

Excluded from the policy are:

• Body shop panel repairs
• Consequential loss of use or any other consequential loss, penalties for delay or detention, or claims in connection with guarantees of performance or efficiency.
• Damages which fall under other Insurance or Warranty - Any defects in workmanship and materials which are claimable under the terms of any other Insurance, Warranty or Manufacturer’s Warranty.

The following vehicles are not eligible for the Dent and Scratch Protector:

• Vehicles used for hire or reward (e.g., taxis, private hire, driving schools, etc.).
• Vehicles owned by contract hire or similar companies.
• Vehicles used in competitions, rallies, or any form of racing.

Škoda Singapore reserves the right to determine a vehicle’s ineligibility for Dent and Scratch Protector at its sole discretion if any of the above conditions are not met.

The Dent and Scratch Protector is not transferable to a new owner of the covered vehicle or to a different vehicle at any time.