24-HOUR ROADSIDE ASSISTANCE SERVICES

Be it an electrical or mechanical breakdown, an accident, a pilot error (e.g. lack of fuel, locked keys) or travel abroad, the ŠKODA 24-hour roadside assistance team is here to help organise the following services:

Assistance and recovery

If your vehicle is immobilised in Singapore and cannot be fixed immediately, ŠKODA Centre Singapore will organise and pay for the towing of the vehicle to the designated ŠKODA service centre at Alexandra. For security reasons, towing service will not be provided to an unattended vehicle. 

Onward travel

If the vehicle was immobilised in Singapore and has been towed to ŠKODA Service Centre, a taxi will be arranged for the ŠKODA driver to continue his journey up to his destination within Singapore. 

Emergency message

At the ŠKODA driver's request, a telephone call will be made to an individual (family or friend) of the ŠKODA driver's choice. 

Battery jump start

Our ŠKODA -qualified technician will be dispatched to provide a jump start. If your vehicle cannot be driven safely, towing services will be provided. 

Flat-tyre change

 If your vehicle has a flat tyre, our ŠKODA-qualified technician will attempt to remove it and install a spare tyre (if available) in a safe environment. If your vehicle does not have a spare tyre or if the spare is not safely operable, towing service will be provided. 

Lock-out service

If your keys are locked inside your vehicle, our 24-hour roadside assistance team will attempt to assist in getting you back on the road. 

At your request, our ŠKODA-qualified technician or emergency service may be dispatched in an attempt to gain entry into your vehicle to retrieve your keys. However, you have sole responsibility for any loss or damage resulting from this entry attempt. To provide added security for the vehicle owner, photo identification will be requested at the scene. 

If access into your vehicle is unsuccessful, it will be towed to the ŠKODA service centre to gain entry. This tow will be at your own expense. The costs for parts, labour and/or replacement are not included in this service. If you have lost your keys, please contact the ŠKODA service hotline at 6333 8800 for further assistance.

If access into your vehicle is unsuccessful, it will be towed to the designated ŠKODA service centre to gain entry. This tow will be at your own expense. The costs for parts, labour and/or replacement are not included in this service. If you have lost your keys, please contact the ŠKODA service hotline at +65 6305 7299 for further assistance.

The information, images, and content shown on this website are used for illustrative purposes only and are not intended to form a part of any contract, offer, or warranty. To get the exact confirmation of features, parts, colours and equipment, please get in touch with us.